Legal

Terms of Service

Last updated: March 2026

Please read these Terms of Service carefully before using Cronping. By accessing or using our services, you agree to be bound by these terms.

Acceptance of Terms

By accessing or using Cronping, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Service

Cronping is a cron job monitoring and uptime alert service. We provide infrastructure that allows you to:

  • Create heartbeat monitors — unique ping endpoints that your scheduled tasks (cron jobs, scripts, CI pipelines) call to signal successful execution
  • Receive alerts via email or third-party integrations (Slack, Discord, webhooks, etc.) when a scheduled task stops reporting in
  • View ping history, status timelines, and availability reports for your monitors

Use of Services

Account Registration

To access Cronping, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account and any organizations you manage

Acceptable Use

You agree not to:

  • Use Cronping to monitor services intended for unlawful purposes
  • Flood or abuse ping endpoints in a manner that disrupts our infrastructure (e.g., sending pings at a rate far exceeding your configured monitor interval)
  • Attempt to gain unauthorized access to other users' monitors or our systems
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Use automated systems to probe or enumerate ping tokens belonging to other users

Your Data

You retain ownership of all data you submit to Cronping, including heartbeat configurations, ping bodies, and integration credentials. By using our services, you grant us a limited license to store and process this data solely for the purpose of providing the service.

We store the following data on your behalf:

  • Heartbeat monitor configurations (name, schedule, grace period, alert rules)
  • Ping logs — including timestamp, IP address of the pinging server, user agent, exit code, run ID, and optional request body (truncated to 100 KB)
  • Alert and notification history
  • Integration configurations (webhook URLs, API tokens for third-party channels)

Ping history is retained according to your plan limits (30 days on Free, 60 days on Basic and above). You may delete your data at any time from the dashboard or by closing your account.

Payment Terms

Fees

Cronping offers a free tier and paid plans as described on our pricing page. Paid plans are billed through Dodo Payments. You agree to pay all applicable fees for your selected plan. All fees are in USD unless otherwise stated.

Billing

You authorize Dodo Payments to charge your chosen payment method for all applicable subscription fees. Subscriptions renew automatically unless cancelled before the renewal date.

Refunds

Fees are generally non-refundable. If you believe you were charged incorrectly, contact us at [email protected] within 30 days of the charge.

No SLA — Monitoring Service Disclaimer

IMPORTANT: Cronping itself may experience outages, delays, or failures. We do not guarantee that alerts will be delivered within any specific timeframe, or at all. You should not rely solely on Cronping for mission-critical alerting without additional redundancy. We are not liable for any losses arising from missed or delayed alerts caused by downtime of our own infrastructure.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms of Service.

Upon termination:

  • Your right to use our services will immediately cease
  • We may delete your account, heartbeat monitors, ping history, and any associated data
  • Provisions that should survive termination will remain in effect

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • Our services will be uninterrupted, timely, or error-free
  • Alerts will always be delivered
  • Our services are free of bugs or harmful components

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data
  • Loss of goodwill
  • Business interruption caused by undetected cron job failures

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses arising out of:

  • Your use of our services
  • Your violation of these Terms of Service
  • Your violation of any rights of another party

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the new terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]